Built for independent retirement plan administrators · Designed for control, clarity, and confidence
SECURITY, CONTROL & RELIABILITY

Trust is built into
the operating model.

KinetiPlan is being positioned for customer-hosted environments, with security and operational controls treated as product requirements—not afterthoughts.

Transparency note

This page describes intended design principles, not a certification or a claim that every control is currently implemented. Security posture, testing, and deployment readiness must be verified before production use.

CONTROL AREAS

Plan the controls
before go-live.

Customer-hosted software still requires clear ownership across application, infrastructure, identity, data protection, monitoring, recovery, and vendor support.

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Identity & permissions

Role-based access, strong authentication, least privilege, joiner/mover/leaver processes, and periodic access reviews.

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Data protection

Encryption in transit and at rest, protected secrets and keys, data minimization, and secure retention/disposal procedures.

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Auditability

Traceable financial and administrative events, meaningful timestamps, controlled changes, and tamper-evident log strategy.

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Backup & recovery

Documented backups, tested restoration, agreed recovery objectives, and evidence that restores work.

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Release management

Signed/versioned releases where feasible, controlled schema migrations, rollback planning, and customer acceptance testing.

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Operations & support

Defined support access, incident response, patch responsibilities, monitoring, and escalation procedures.

CUSTOMER-HOSTED DEPLOYMENT

Agree the shared
responsibility model.

Each customer deployment should have a written operating agreement. Hosting location alone does not determine security or compliance.

TopicQuestions to resolve
InfrastructureWho provisions, hardens, monitors, and patches servers, operating systems, databases, and networks?
ApplicationWho installs updates, manages configuration, and validates compatibility?
Data & keysWho controls encryption keys, backup access, retention, exports, and secure deletion?
SupportWhat remote access is permitted, for how long, and how is it approved and logged?
RecoveryWhat recovery time and recovery point objectives are agreed, and how often are restores tested?
Incident handlingWho triages incidents, preserves evidence, notifies affected parties, and coordinates remediation?
HOW THIS WEBSITE IS HOSTED

Facts you can check today.

The product's deployment model is agreed with each customer, as described above. This marketing website runs on the setup below, operated by Software Home, the team that develops KinetiPlan.

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Amazon Web Services

Pages are stored in Amazon S3 in the Asia Pacific (Singapore) region and delivered worldwide through the Amazon CloudFront content delivery network.

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HTTPS only

Every request is redirected to HTTPS, served over HTTP/2 with TLS 1.2 or newer, using a certificate issued by AWS Certificate Manager.

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Security headers

Responses carry HTTP Strict Transport Security for one year, X-Content-Type-Options nosniff, X-Frame-Options SAMEORIGIN, a strict-origin-when-cross-origin referrer policy and X-XSS-Protection.

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Versioned content

Object versioning is enabled on the site's storage, and a backup copy is taken before every content release, so any page can be restored to an earlier version.

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Contact form handling

Inquiries are sent over HTTPS to a private function, checked for spam, stored in private storage and emailed to the team through Amazon SES from a DKIM-signed domain.

TECHNICAL DISCOVERY

Let’s define your deployment requirements.

Discuss hosting, access controls, integrations, recovery expectations, and the evidence your organization needs before a pilot.

Discuss security & hosting →